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FAQs

Frequently Asked Questions

What types of services do you offer?

AVC Tech Services provides a comprehensive range of IT solutions, including Managed IT Services, Security, Backup, Cloud, Professional Services, Cyber Security, Managed Voice over Internet Protocol (VoIP) Services, Managed Print Services, and Remote Customer Support. Each service is tailored with three levels – A la carte, Proactive, and Fully Managed.

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How do I request a consultation or quote?

Requesting a consultation or quote is easy. Navigate to the “Request Consultation” section on our homepage, fill out the form with your details, and our team will promptly get in touch with you. Alternatively, you can contact us directly by phone or through the Contact Us form.

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What types of payment methods do you accept?

At AVC Tech Services Inc, we accept most major forms of payment including cash, major credit cards, and checks. If you want to know whether or not we take a specific payment form, please contact us, and we’ll be more than happy to go over it with you!

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What sets AVC Tech Services apart from other IT service providers?

AVC Tech Services stands out with its unwavering commitment to client care, fast response times, and proactive IT solutions. Our reliable and cutting-edge services, combined with a client-focused approach, differentiate us in the competitive IT services landscape.

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How does your pricing structure work?

AVC Tech Services offers flexible pricing structures for our three service levels – A la carte, Proactive, and Fully Managed. Pricing details can be discussed during the consultation or quote request process, ensuring transparency and alignment with your specific needs.

What are managed services, and how can they benefit my business?

Managed services involve outsourcing the responsibility for maintaining, monitoring, and managing IT systems to a specialized service provider. AVC Tech Services ensures the continuous operation of your systems, preventing downtime and allowing you to focus on your core business activities.

How does AVC Tech Services prevent system interruptions?

Our proactive approach involves continuous monitoring, regular maintenance, and prompt issue resolution. We identify potential issues before they become critical, ensuring the stability and reliability of your systems. This proactive management minimizes the risk of interruptions.

Can AVC Tech Services work with both small businesses and large corporations?

Yes, AVC Tech Services caters to businesses of all sizes. Whether you’re a small startup or a large corporation, our managed services are scalable and adaptable to meet the unique requirements of your business.

What certifications does AVC Tech Services hold?

AVC Tech Services holds certifications in various areas of IT, ensuring that our team is well-educated and qualified to handle diverse technical challenges. Our certifications reflect our commitment to staying current with industry standards and best practices.

How can AVC Tech Services enhance the security of my systems?

We implement robust security measures, including firewalls, antivirus software, regular security audits, and employee training. Our managed services focus on maintaining the confidentiality, integrity, and availability of your systems, protecting them from potential threats.

Can AVC Tech Services assist with cloud-based solutions?

Absolutely. AVC Tech Services is well-versed in managing and optimizing cloud-based solutions. Whether you’re using cloud infrastructure, software as a service (SaaS), or other cloud services, we ensure seamless integration and performance.

How do I get started with AVC Tech Services’ managed services?

Getting started is simple. Reach out to our team to discuss your business’s specific needs and challenges. We’ll conduct an assessment, propose a customized solution, and work with you to implement managed services that align with your goals.

What level of customer support can I expect from AVC Tech Services?

AVC Tech Services is dedicated to excellent customer service. Our support team is available to assist you with any inquiries, issues, or concerns. We prioritize quick response times and effective solutions to ensure your satisfaction with our managed services.